I’ve lost my job. Where do I start?
I want to talk to someone about my entitlements.
The Advice on entitlements page is a good place to start.
I’m an automotive worker. What help is available for me?
The Changing Lanes area of the website is designed specifically for your situation.
English is a second language. Where can I go for assistance?
If you have difficulty speaking or understanding English call the Translating and Interpreting Service (TIS National) on 131 450 for the cost of a local call. Ask TIS National to call the Department of Jobs and Small Business on 1300 363 079.
TIS National operates nationally and is available 24 hours a day, 7 days a week for over 160 languages and dialects.
I am looking for a job - can you help me?
The Where do I look for work? page is a good place to start.
You can also register as a job seeker on the Australian JobSearch website, as well as search for current vacancies in your State/Territory and local region.
Can I find out about the employment prospects for a particular job?
The Job Outlook website and the Australian Jobs publication contains a wealth of information, including future job prospects, for more than 350 different occupations. Visit the choosing an occupation page for more information on Job Outlook
For more information on where the job opportunities are and employment projections by industry, occupation, skill level and regions, visit the Pathways to a new career page.
How do I find training for a particular occupation?
A good starting point would be to visit the training.gov.au (TGA) website. TGA is the official National Register of information on Training Packages, Qualifications, Courses, Units of Competency and Registered Training Organisations (RTOs).
You can search TGA for information about training packages, qualifications, accredited courses, skill sets and units of competency and training providers in Australia.
For more information visit the choosing a training provider page.
How do I find my local provider?
If you are looking for a local employment services provider for support looking for work, visit the jobactive website.
If you are looking for a training provider, or Registered Training Organisation (RTO), that delivers the course you want and is able to meet the needs of employers in your chosen industry, go to the choosing a training provider page.
How do I find out more about eligibility for an Australian Apprenticeship?
You can find out about Australian Apprenticeships, including eligibility criteria, by visiting the Australian Apprenticeships website or by telephoning 13 38 73.
How do I find out which skills are in shortage?
Each year, the Department of Jobs and Small Business produces employment projections by industry, occupation, skill level and region for the following five-year period. Click on the following link to view the most recent Skill Shortages List.
The Labour Market Information Portal also contains a full analysis of the current employment situation in Australia including which skills may be in shortage.
How can I access career counselling?
The Career Development Association of Australia website has a search facility for career practitioners in different regions.
I am a career advisor – can you give me information to help me support a retrenched worker?
The Information for career advisors page provides a range of information that can help you support a job seeker from retrenchment to their new career.
I am from overseas - can you give me information on getting a job in Australia?
The Department of Immigration and Border Protection will be able to assist you with your enquiry.
I am an employer – can you give me information on the retrenchment process?
For step by step instructions on how to handle downsizing or closure of your business, visit the Information for employers page.
If at any time you need more information or assistance, call the Fair Work Infoline on 13 13 94 or visit the Fair Work website.
I am an employer looking for staff – can you connect me with retrenched workers?
The Australian Government’s Business website provides information for employers looking to recruit staff as well as information on your responsibilities as an employer.
For information on employer services and recruitment opportunities, visit and register with the Australian JobSearch website, powered by jobactive, or phone the Employer Hotline on 13 17 15.
If you would like to recruit retrenched automotive workers on either a small or large scale, contact us for information on additional support available.